In life sciences, the speed and accuracy of knowledge retrieval can make or break a project. Lübeck Consulting Group (LCG)—a consultancy focused on life-science projects and pre-clinical research support—needed a better way to surface SOPs, protocols, training content, and regulatory references for teams working across engagements. luebeck-consulting-group.com+1
The Challenge: Fragmented Scientific & Operational Knowledge
As LCG scaled its work across pharma/biotech clients and education tracks, critical materials lived in scattered drives and formats:
SOPs, GLP/GxP guidelines, and protocol templates spread across folders
Specialized courseware and training decks duplicated per engagement
Proposal & statement-of-work fragments locked in old docs
New consultants spending days hunting for the “right” version of a framework
The result: slower proposals, duplicated effort, and longer onboarding.
The Solution: An Enterprise Knowledge Assistant (RAG) on AWS
nCloud3 built a Retrieval-Augmented Generation (RAG) assistant that lets consultants ask natural-language questions (“Show the latest GLP audit checklist” or “Summarize the induction protocol updates since Q2”) and receive grounded answers with citations back to source documents.
Architecture at a glance
Amazon S3 – Central, versioned repository for SOPs, protocols, courseware, proposals
Amazon OpenSearch – Hybrid (vector + keyword) indexing for semantic + exact search
Amazon Bedrock (Claude) – Generates concise, citation-backed answers from retrieved context
Amazon Cognito – Role-based access control and SSO for different practices/teams
AWS Lambda + API Gateway – Stateless orchestration for retrieval and generation flows
Built into LCG’s internal portal, the assistant supports result citations, snippet preview, and multilingual queries (for global collaborators).
The Results: Faster Retrieval, Higher Reuse, Quicker Onboarding
Metric | Outcome |
|---|---|
Time to retrieve relevant material | ↓ 70% |
Reuse rate of frameworks/templates | ↑ 60% |
Onboarding time for new consultants | 14 days → 5 days |
Access compliance (RBAC/SSO) | 100% via Cognito |
Time to MVP | 3 weeks |
Business Impact
The RAG assistant turned LCG’s document sprawl into a living knowledge fabric:
Proposals ship faster with consistent, approved language
Consultants reuse proven SOPs/course modules instead of reinventing them
New hires contribute sooner—guided by instantly discoverable playbooks
Leadership gets visibility into what’s referenced most to drive continuous improvement
Why it Matters (Especially in Life Sciences)
For life-science work, where accuracy, version control, and compliance are non-negotiable, RAG provides a safe way to move quicker without sacrificing rigor. With an AWS-native stack, LCG’s knowledge scales securely alongside client demand.
✨ At nCloud3, we help firms like Lubeck Consultancy harness the power of Generative AI to unlock institutional knowledge, boost productivity, and scale client impact.